September 18 - 20, 2023
New Orleans, LA
WISE is the industry recognized standard for retailers and technicians performing wireless device repair. Like WISE Level 1 for Smartphones and Tablets, the comprehensive certification program aims to equip technicians with the necessary skills and knowledge to excel in the fast-evolving world of Chromebook technology. The new certification track marks a significant step forward in enhancing the expertise of Chromebook repair technicians while further strengthening the CE repair space.
WISE is the industry recognized standard for retailers and technicians performing wireless device repair. Like WISE Level 1 for Smartphones and Tablets, the comprehensive certification program aims to equip technicians with the necessary skills and knowledge to excel in the fast-evolving world of Chromebook technology. The new certification track marks a significant step forward in enhancing the expertise of Chromebook repair technicians while further strengthening the CE repair space.
Looking to advance your skills, or add to your other WISE Certifications?
A WISE Specialist Level 1 for Chromebooks is a technician who has passed the WISE Technician Certification for Chromebooks: Level 1 Knowledge Exam and is considered qualified to repair or resolve issues without opening the device.
Chromebook Certification is open to all but recommended for technicians at retail and repair depots performing Chromebook repair services, IT professionals managing fleets of Chromebook deployments for enterprise and educational institutions, and individuals engaged in repairs within a K-12 depot program. For Authorized Service Centers performing Chromebook repairs, all line managers must obtain this certification to remain compliant with ASC requirements.
Fundamentals of a computing device
Safety and best practices
Proper usage of tools
Customer service skills
Fundamentals of a computing device
Safety and best practices
Proper usage of tools
Customer service skills
Chromebook Certification is open to all but recommended for technicians at retail and repair depots performing Chromebook repair services, IT professionals managing fleets of Chromebook deployments for enterprise and educational institutions, and individuals engaged in repairs within a K-12 depot program. For Authorized Service Centers performing Chromebook repairs, all line managers must obtain this certification to remain compliant with ASC requirements.
Fundamentals of a computing device
Safety and best practices
Proper usage of tools
Customer service skills
For operators with 100 or more technicians, please contact programs@wisecertification.com for enterprise pricing onboarding.
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