A Level 1 WISE Certified Technician is a technician who has passed the WISE Certification Knowledge Exam and is considered qualified to repair or resolve issues without opening the device.
Once registered on the WISE Certification platform, the technician may purchase the WISE Certification exam. After payment has been processed, the technician will be able to download the course study guide and enroll in the online exam. If the technician passes the exam with a score of 70 percent or greater, he is certified as a Level 1 technician and is eligible to enroll in a hands-on training session to become certified as a Level 2 technician. A technician has two attempts to take and pass the Level One exam.