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WISE for Consumers

Know Before You Go

Learn how to prep your device for repair

Find a Phone Repair Shop

Retail, Mail-in, and On Demand available in select areas

What is WISE Certification?

Built by the wireless industry to support customer care

WISE for Technicians

Get certified today | Prep for the test | Cell phone repair training | Need help with your WISE account?

WISE for Retail Stores

How do I certify my repair shop? | Get ready for certification checklist | Help with renewal | Connect with our audit team

Consumers can now make a WISE choice today

WISE Certified retail locations meet the industry identified standard, and their technicians are trained and WISE Certified in important areas, to mention a few:

Data Handling Protocols

Battery Management

Diagnostic Processes

Screen Replacement

National Repair Done Right Month Logo

It's National Repair Done Right Month!

We proudly recognize all the repair professionals serving consumers who seek trusted repair shops for mobile devices, consumer electronics, appliances, and other product categories. November is the national month to celebrate trained and educated technicians serving consumers in thousands of trusted retail locations nationwide. Visit a repair shop near you!
Repair Store Directory
Repair Industry Tools
Media Inquiry

WISE Certified Retail Stores

Technician Level 1 

Get started on WISE Certification to raise the customer experience bar

Not sure how to start your WISE Certification? Learn more about becoming the industry recognized standard for best practices and basic safety protocols.

Get Started Now >

Mobile Revive Luke Richard WISE Certified

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