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The Standard
167 Rosa L. Parks Blvd | Nashville, TN 37203
$30 registration fee includes lunch + cocktails
This is a seated event. Space is limited. Register in advance to attend.
Hear from leading wireless industry experts at our all day event.
Lunch Provided + Networking Happy Hour
Welcome / Industry Overview – Growth, WFD, Customer Experience, Partnerships
CTIA Certification / WISE Certification
The Dream is Still Real (The Industry is not Dead)
iTech Rescue, Dustin Insell, Owner
ISP Program Overview – Evolution of Repair and Offering OEM
Samsung, Paul Walker, Senior Director at Samsung Electronics America
Lunch / Networking
IRP Program Overview – Fireside Chat
Apple, Chad Harris, Director AppleCare Channel Service
Apple, Amy Vallely, Director, AppleCare Service Channel Management
Lean & Green: New Green Strategies for Repair Shops to Increase Revenue and Reduce Waste
Red Wolf Technologies, Brad Bacigalupi, CEO
TBD
Likewize, Josh Beasley, Global Sales Officer
TBD
Batteries Plus
Independent Repair Committee Panel
Hosted by Jonathan Strange, XiRepair
Panelists TBD
Closing Remarks / Happy Hour Networking
Close
$30 registration fee includes lunch + cocktails
Discussion topics at event:
The Dream is Still Real
Offering OEM
Workforce Developments
Strategies for Success
Independent Repair Today Panel
Full agenda coming soon
| 09:00 AM | Networking Breakfast | |
| 09:30 AM | Welcome to Generation Ready | Jeremy Willis, WISE |
| 10:00 AM | Keynote Speaker | Derek Detenber, Batteries Plus |
| 10:30 AM | WISE Certification Update | Michelle James, CTIA |
| 11:00 AM | CTIA RLSQ Working Group Panel | Larry Worden, ecoATM Chris Bleess, Service Central / RepairQ Michelle James, CTIA Jon Newman, Prolog Mobile |
| 12:00 PM | Lunch | Sponsored by Injured Gadgets |
| 01:30 PM | Samsung ISP Presentation | Paul Walker, Samsung |
| 02:30 PM | Apple IRP Panel Discussion | Chad Harris, Apple Chris Johncke, iFixYouri Jonathan Strange, XiRepair |
| 03:30 PM | Wrap Up | |
| 04:00 PM | Visit ITEXPO Exhibit Floor | |
| 06:00 PM | Reception Poolside | B Ocean Hotel |
| 09:00 AM | Networking Breakfast | |
| 10:00 AM | Raising Your Online Presence | Rod Davis, Better Business Bureau |
| 10:30 AM | Connecting to Community | Markevis Gideon, NERDiT NOW |
| 11:00 AM | Creating a Career Path for Technicians | Josh Gray, Gearvana Nicole Russell, CellBotics |
| 12:00 PM | Lunch | Sponsored by Injured Gadgets |
| 01:30 PM | Transparency in the After Market | Shay Kripalani, Injured Gadgets |
| 02:00 PM | Growing B2B Repairs | Chris Bleess, Service Central / RepairQ |
| 03:00 PM | The Techy Vision | Tim Phelps, Techy |
| 04:00 PM | Partnerships & Workforce Matter | Jeremy Willis, WISE |
| 04:30 PM | Whats Next – Are U Generation Ready? | Michelle James, CTIA |
| 09:30 AM – 01:00 PM | ITEXPO Exhibit Floor |
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