Our technicians love the WISE™ Certification process because it sets us apart from the competition when it comes to quality repairs on phones. WISE Certification was built by the industry for the industry. As demand for smartphone repair grew, so did the need for a standard. Wireless carriers, device manufacturers, insurance companies and supply chain leaders in reverse logistics came together to collaborate on a certification program that allows a technician and a repair shop owner to be recognized for their commitment to excellence. Smartphones continue to be the remote control to our lives. When devices are not operating reliably, consumers need technicians they can trust. When seeking retail repair services at a WISE Authorized Service Provider, consumers can be more confident their technician has met the requirements established by wireless industry.