How CTIA, the wireless association, rallied the industry to raise the bar in reverse logistics  By Michelle James | Vice President of Strategic Industry Programs at CTIA Let’s face it.  Reverse logistics is a challenge in all industry segments, and

“Education and professionalism are essential for improving our industry. We believe that the WISE program is one of the best options available to achieve certification. It’s also an investment and we recognize that. We partnered with WISE to put together

Independent repair shops, WISE certification, and what it means for you Posted from Swappa October 7, 2020 Smartphones are everywhere. In fact, over 80% of the US population owns one. But since our phones are with us wherever we go,

An added benefit for students and faculty is all uBreakiFix  technicians are certified under CTIA’s Wireless Industry Service Excellence (WISE) program, the gold standard in device repair. Posted from StreetInsider.com October 6, 2020 “In this area especially, students and faculty

Leadership team shares with CTIA, the wireless industry association, how adopting new protocols in response to COVID-19 may yield permanent positive changes within the device repair eco-system. America’s wireless companies continue to offer critical aid and support during COVID-19, equipping

Championing the fight against the growing challenges of e-waste and data security, SERI is proud to announce the launch of the latest R2 standard for electronics reuse and recycling, R2v3. The electronics industry is constantly changing and our best practices

Teleplan and Clover Wireless Rebrand as Reconext SHARE ARTICLE Share on linkedin Share on facebook Share on twitter Share on email

Jason DeWater with iFixOmaha speaks with us about the industry early pain points, forging ahead through the Wild Wild West, and gaining trust amongst the industry and customers. Learn more about how to become certified for your retail store and

Despite business interruptions, essential wireless device repair stores have emerged from the height of the pandemic stronger than ever. Stores have redefined their operations and continue to deliver critical resources for consumers and businesses. As we settled into a “new

We got to catch up with Jonathan Velez from uBreakiFix to talk about his experience with WISE™ certification. Not only did he manage and support his team through WISE, he also went through our program and got certified himself! VIDEO

Our technicians love the WISE™ Certification process because it sets us apart from the competition when it comes to quality repairs on phones. WISE Certification was built by the industry for the industry. As demand for smartphone repair grew, so